Support Center How can I help you? Home / Support Center / Internal Messaging and Alerts Categories Main Menu Account Settings Ancestry DNA Order Questions Family Tree Internal Messaging and Alerts “Ask a Relative” feature DNA Testing ‹ Go Back to Main Page Internal Messaging and Alerts New messages How do I send a message to a family member in my network? Who can I send an internal message to using FamilyVault’s messaging feature? Can I send an internal FamilyVault message to an email address? Can I send an internal FamilyVault message to more than one recipient at a time? How do I contact a match that I found on DNA Reunion? Inbox How do I turn off email notification of incoming messages from other FamilyVault members? Will I receive a notification if I have an incoming message from another FamilyVault user in my inbox? How do I respond to an incoming message in my FamilyVault inbox? If I have deleted an internal message from my FamilyVault inbox, is there any way to get it back? How can I delete a message from my FamilyVault inbox? How will I receive and internal message sent to me by another FamilyVault user? Incoming alerts Can I delete incoming alerts? What are incoming responded alerts? What are incoming pending alerts? Outgoing alerts Can I delete outgoing alerts? What are outgoing responded alerts? What are outgoing pending alerts? Sent messages I have sent numerous messages to another FamilyVault user but have not received a response If I send someone a message, will they receive a notification that they have received a new message? How can I know if someone has viewed a message that I had sent to them? How can I view the internal messages that I have sent out to other FamilyVault users?
