How can I help you?

How long do you keep the samples after testing is completed?

In most cases, except ancestry testing, all of the samples are fully consumed during the DNA testing process. The only exception are ancestry tests. After an ancestry test is complete, if there is any DNA left over, recollection is not required when more markers are ordered. However, this is not always the case. If you order an upgrade ancestry test, the system will automatically check whether there is any DNA remaining and if their is no more DNA remaining, another kit will need to be shipped out to you to collect more samples for the upgrade test.

For relationship, medical and traits tests, there will be no samples remaining after testing and if further testing is required, a new sample collection is kit will be shipped out.

View Our Tests

Already took the test? Sign in to access your results.

Need more help? Send us a ticket!

If you cannot find an answer to your question in our knowledge base, send us a ticket and our Technical Support team will assist you directly.

Shopping Cart